Website Term and Condition
All products/services and information displayed on onlinetrendme.com constitute an "invitation to offer". your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. onlinetrendme.com reserves the right to accept or reject your offer. if you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. our acceptance of your order will take place upon dispatch of the product(s) ordered. no act or omission of onlinetrendme.com prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
Account and registration
It is the user’s responsibility to keep the details of the account and password confidential and you agree to accept responsibility for all activities that occur under your account or password. onlinetrendme.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by the user to protect the account details or the password. in case of any suspected breach please contact us immediately. if onlinetrendme.com has reason to believe that there is likely to be a breach of security or misuse onlinetrendme.com site, we may require you to change your password or we may suspend your account without any liability to onlinetrendme.com
1. provide true, accurate, current and complete information about yourself as prompted by onlinetrendme.com during the registration process (such information being the "registration data” )
2. Maintain and promptly update the registration data to keep it true, accurate, current and complete. if you provide any information that is untrue, inaccurate, incomplete, or not current or if onlinetrendme.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the user agreement of onlinetrendme.com will have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the site.
Use of the site is available only to persons who can form legally binding contracts under applicable law. persons who are "incompetent to contract" within the meaning of the indian contract act, 1872 including un-discharged insolvents etc. are not eligible to use the site. you may use this site only if your age is over 18 years
Onlinetrendme.com reserves the right to terminate your membership and refuse to provide you with access to the site if onlinetrendme.com discovers that you are under the age of 18 years. in case of a business entity, you represent that you have the necessary authority to bind the entity to this user agreement. unless otherwise specified, the materials on this website are directed solely at those who access this website from india. onlinetrendme.com makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside india. those who choose to access this site from outside india are responsible for compliance with local laws if and to the extent local laws are applicable. onlinetrendme.com will deliver the products india+3 countries and will not be liable except these countries for any claims relating to any products ordered from outside india. for more information contact to customer support unless otherwise stated as additional terms and conditions which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail not withstanding any variance with any other terms of any order submitted. by using the services of onlinetrendme.com you agree to be bound by the terms and conditions.
Onlinetrendme.com strives to provide you with the best prices possible on products and services you buy or avail of from the website. The pricing details for purchase of products and services from the website are detailed under the terms of offer for sale.
You agree to provide correct and accurate credit/ debit card details to the approved payment gateway for availing services on the website. you shall not use the credit/ debit card which is not lawfully owned by you, i.e. in any transaction, you must use your own credit/ debit card. the information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. you will be solely responsible for the security and confidentiality of your credit/ debit card details. onlinetrendme.com expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card.
Onlinetrendme.com shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of you/cardholder having exceeded the preset limit mutually agreed by onlinetrendme.com with our acquiring bank from time to time.
Part of the sites/applications contains advertising/other material submitted to onlinetrendme.com by third parties. responsibility for ensuring that material submitted for inclusion onlinetrendme.com complies with applicable international and national law is exclusively on the advertisers and onlinetrendme.com will not be responsible for any claim, error, omission or inaccuracy in advertising material. onlinetrendme.com reserves the right to omit, suspend or change the position of any advertising material submitted for insertion. acceptance of advertisements on Onlinetrendme.com will be subject to onlinetrendme.com terms and conditions which are available on request.
Risk of loss
All items purchased from onlinetrendme.com are made pursuant to a shipment contract. this means that the risk of loss and title for such items pass to you upon the delivery to the carrier by the vendor/merchant/affiliate/manufacture
The listing description of the item must not be misleading and must describe actual condition of the product. if the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the buyer. you agree not to list a single product in multiple quantities across various categories on the website. Onlinetrendme.com reserves the right to delete such multiple listings of the same product listed by you in various categories.
Vendor" / "seller" /"affiliates" shall mean the person or any legal entity who offers for sale, sells the products on the onlinetrendme platform.onlinetrendme.com does not at any point of time during any transaction between buyer and seller on the website come into or take possession of any of the products or services offered by seller nor does it at any point gain title to or have any rights or claims over the products or services offered by seller to buyer.
This website is a platform that facilitates the online sale and purchase of branded merchandise and services offered by onlinetrendme's various affiliate/ registered merchants/ vendors/service providers at a discounted price. the services are offered to the users through various modes which shall include issue of coupons and vouchers that can be redeemed for various services. the purchase of products and services on the website shall be governed by the terms of offer for sale.
Buyer can cancel any order placed by him/her provided it has not been dispatched.
Buyer cannot cancel, made to order or customized merchandise since all such items are manufactured / procured specifically against buyer's order.
To cancel the order, the buyer will have to contact onlinetrendme.com customer care.
Onlinetrendme.com reserves the right to refuse or cancel any order placed for an item/product that is listed at an incorrect price. in case, the buyer is charged, the same shall be credited to its credit card account and duly notified by email.
To provide you a great shopping experience on the site, we offer a money back guarantee return policy within 7 days of receiving the shipment due to import and export regulations and restrictions, company is unable to extend the returns policy for any items sourced outside of india please contact our customer care before initiating returns. The customer would have to return the product at his own expense. the company shall refund cost of the returned item to the buyer.iIn some cases, the reverse pick-up may be organized by onlinetrendme depending upon the location and the courier pick-up availability. in case, reverse pick up facility is not available, then the buyer is solely responsible for returning the product at his own expense. the company would reimburse the customer the courier charges (maximum up to rs 200) through a gift voucher after verification and obtaining a receipt of the same.Before accepting shipment, kindly ensure that the packaging is not damaged or tampered. if the buyer observes the package is damaged or tampered, he/she should refuse to accept delivery and mail company customer care along with details of the order number. In cases, where the item/product delivered is received in a damaged / defective condition or the contents are missing, buyer must inform company customer care within 48 hrs of delivery of the item/product and if the buyer is unable to do so, then the buyer would be deemed to have waived all claims in respect of the damaged, missing, tampered, etc goods. Opened packages will be accepted for returns only in cases where an incorrect item/product has been shipped to buyer. If the return is a result of any act/oversight/negligence of the buyer and not an error by the company, the full cost of the merchandise and shipping charges will not be refunded
If an item ordered by buyer on company is opted for a replacement. our customer service team will confirm the replacement. buyer will be required to hand over the defective items to the logistic partner in the same condition as were received by him.(with all the tags intact and in its original packing, else the seller may not accept the return).
Company does not give refunds for the following products:
|Electronics||Should be included|
|Clothing and Footwear||Should be "new & unworn" (other than for trial)|
|Beauty, Health & Personal Care||Should be "new & unopened"|
|Sports & Equipment||Should be "new" and returned with original packaging|
|Office products||Should be "new" and returned with original packaging|
|Jewellery||Should be "new" and returned with original packaging|
Once the order has been cancelled, onlinetrendme.com will immediately refund the amount to buyers account or OTM account OTM take 24-48 hours banks may take 3-7 working days to credit the payment in buyers account. in case of credit card refund, the refund reflects in next month billing cycle. the refund will be made to the same payment option(s) originally used to pay for the order. if the payment was by credit card or net-banking, onlinetrendme.com will refund the credit card or net-banking account.
What is OTM?
OTM is like cash wallet , your OTM credit, which credit granted by us typically in lieu of a cancelled order OTM credit customer can use any time, in the next order, OTM validity is one year from date of refund.
Become an Affiliate of the Onlinetrendme.com web site; First of all, you need to submit a complete Program application through our site. We will evaluate your application in good faith and will notify you of your acceptance or rejection. We may reject your application if we determine (in our sole discretion) that your site is unsuitable for the Program. If we reject your application, you are welcome to reapply to the Program at any time. You should also note that if we accept your application and your site is thereafter determined (in our sole discretion) to be unsuitable for the Program, we may terminate this Agreement.
Onlinetrendme.com will make a maximum of three attempts to deliver your order. in case the customer is not reachable or does not accept delivery of products in these attempts onlinetrendme.com reserves the right to cancel the order(s) at its discretion.
An estimated delivery time is displayed on the order summary page. on placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to:
Other unforeseen circumstances.
In such cases, we will proactively reach out to you. Please check your emails and sms regularly for such updates.Also, we will not be able to compensate for any mental agony caused due to delay in delivery. the customer can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time. if it is a prepaid order, the customer will be refunded back in the account as soon as the order is successfully cancelled.
Any feedback you provide to this website shall be deemed to be non-confidential.onlinetrendme.com shall be free to use such information on an unrestricted basis. further, by submitting the feedback, you represent and warrant that your feedback does not contain confidential or proprietary information of you or of third parties, onlinetrendme.com is not under any obligation of confidentiality, express or implied, with respect to the feedback. onlinetrendme.com may have something similar to the feedback already under consideration or in development; and you are not entitled to any compensation or reimbursement of any kind from onlinetrendme.com for the feedback under any circumstances.
For all products live on onlinetrendme.com, inventory levels are based on demand and price forecasting, availability and replenishment lead times. as this is an on-going process and complex, some products may go out of stock despite our best efforts. prices and availability of items/products are subject to change without prior notice at the sole discretion of onlinetrendme.com.
This document is an electronic record in terms of information technology act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the information technology act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures
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